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Privacy Policy

Privacy Policy

Last Updated: 21 May 2024

Levora ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect and process the following data about you:

  • Account Information: When you sign up, we collect your name, email address, and password.
  • User-Generated Content: Any data you input into the application, such as your goals, routines, tasks, journal entries, and financial logs.
  • Contact Information: If you contact us via our contact form or email, we will collect your name, email address, and the content of your message.
  • Usage Data: We may collect information about how you use our website and application, such as pages visited and features used. This is collected via analytics tools only if you provide consent.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Personalise your experience.
  • Communicate with you about your account and our services.
  • Respond to your enquiries and provide support.
  • Ensure the security of our services.

3. Lawful Basis for Processing

We process your personal data based on the following lawful bases:

  • Consent: For activities like sending marketing communications or placing non-essential cookies.
  • Contract: To fulfil our contractual obligations to you when you use our service.
  • Legitimate Interests: For purposes such as improving our service, security, and analytics.

4. Data Storage and Security

Your data is stored on secure servers provided by Google Firebase, located within the European Economic Area (EEA). We implement robust technical and organisational measures to protect your data. Please see our Security page for more details.

5. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate personal data.
  • Erase your personal data ('right to be forgotten').
  • Restrict the processing of your personal data.
  • Data portability.
  • Object to the processing of your personal data.

To exercise any of these rights, please contact us.

6. Cookies

We use cookies to operate and improve our website. We will only use non-essential cookies for analytics and performance if you provide your explicit consent via our cookie consent banner.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact our Data Protection Officer at:
privacy@levora.app